Privacy Policy

Effective Date: 16/07/2026

At Hiba Wellness (“we,” “our,” or “us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our herbal wellness products. By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Create an account on our website.
• Place an order for our products.
• Contact our customer support.
• Subscribe to newsletters or promotional updates.
• Submit enquiries, reviews, or feedback.

The information collected may include your name, email address, phone number, billing address, shipping address, and payment details.

How We Use Your Information

Hiba Wellness uses your information to:

• Process and deliver your orders.
• Provide customer support and respond to enquiries.
• Improve our products, services, and website.
• Send order confirmations and shipping updates.
• Share promotional offers and newsletters (only with your consent).
• Comply with legal and regulatory obligations.

Cookies

Our website uses cookies to improve your browsing experience and enhance website functionality. Cookies help us remember your preferences, understand website usage, and improve our services. You can disable cookies through your browser settings, although some website features may not function properly.

Payment Information

We do not store your complete debit card, credit card, or banking information on our servers. Online payments are securely processed through trusted third-party payment gateways that comply with industry security standards.

Information Sharing

Hiba Wellness does not sell, rent, or trade your personal information to third parties.

We may share limited information with trusted partners such as:

• Courier and delivery partners for order fulfillment.
• Payment gateway providers for secure transactions.
• Government or legal authorities where required by applicable law.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your data, no method of online transmission or electronic storage is completely secure.

Third-Party Links

Our website may contain links to third-party websites for your convenience. Hiba Wellness is not responsible for the privacy practices, policies, or content of these external websites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate information.
• Request deletion of your personal data where legally permitted.
• Withdraw consent for marketing communications at any time.

Data Retention

We retain your personal information only for as long as necessary to fulfill orders, provide customer support, comply with legal obligations, resolve disputes, and enforce our policies.

Children’s Privacy

Our website and products are not intended for children under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

Hiba Wellness reserves the right to modify or update this Privacy Policy at any time. Any changes will become effective immediately upon publication on this website. We encourage you to review this page periodically to stay informed.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Hiba Wellness

Email: [email protected]

Phone: +91 87787 82626

Address:

HIBA Enterprises
28/2, Ponnappa Street,
Purasaiwakkam,
Chennai – 600084,
Tamil Nadu, India.

By using the Hiba Wellness website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.